Spares
Sorry, we’re unable to supply spare parts - these are available
direct from the manufacturers in the case of loft ladders:
http://www.youngmangroup.com/spares/40-spacemaker-2-
section
Repairs
We’re not able to offer a repair service for ladders we have not
fitted.
The only problems we have had with any of the thousands of
ladders we have fitted since 2001, have been with customer’s
own ladders that we have fitted for them. It’s for this reason that
we no longer fit ladders bought by customers as they’re usually
cheap tat from B&Q, Tesco direct or Argos.
All our ladders are covered by our 5 year guarantee - we can
afford to do this as they simply don’t go wrong.
In our experience if a ladder needs repair it’s too old and
uneconomic to be fixed - the parts won’t be available and
they’re likely to be riveted in. In the case of old wooden ladders
that have split, repairs are very difficult without weakening the
structure so it’s not worth the risk.
Hatch not closing?
If we’ve installed a ladder for you and now you can’t close the
hatch, you will have turned the catch too far, which is surprising
as we carefully explained how to use it and the catch requires
quite a bit of force to turn it too far. =sigh=
To fix,
undo the metal bolt until you can turn the plastic tongue back
to where it should be and then tighten back up, but not too
tight.
Spares & repairs
Spares
Sorry, we’re unable to supply spare parts -
these are available direct from the
manufacturers in the case of loft ladders:
http://www.youngmangroup.com/spares/
40-spacemaker-2-section
Repairs
We’re not able to offer a repair service for
ladders we have not fitted.
The only problems we have had with any
of the thousands of ladders we have fitted
since 2001, have been with customer’s
own ladders that we have fitted for them.
It’s for this reason that we no longer fit
ladders bought by customers as they’re
usually cheap tat from B&Q, Tesco direct or
Argos.
All our ladders are covered by our 5 year
guarantee - we can afford to do this as
they simply don’t go wrong.
In our experience if a ladder needs repair
it’s too old and uneconomic to be fixed -
the parts won’t be available and they’re
likely to be riveted in. In the case of old
wooden ladders that have split, repairs are
very difficult without weakening the
structure so it’s not worth the risk.
Hatch not closing?
If we’ve installed a ladder for you and now
you can’t close the hatch, you will have
turned the catch too far, which is surprising
as we carefully explained how to use it and
the catch requires quite a bit of force to
turn it too far. =sigh=
To fix,
undo the metal bolt until you can turn the
plastic tongue back to where it should be
and then tighten back up, but not too
tight.
Spares & repairs
